Contact information

Contact Us – LAB Miami Beach

We’re here to help!
If you have questions about your order, our products, shipping, returns, or anything else, feel free to reach out to us using the contact details below.

Our support team responds as quickly as possible during business hours.

Customer Support

Email: support@labmiamibeach.com
Phone: (786) 810-3205
Hours: Monday–Friday, 10:00 AM – 6:00 PM (EST)

If you contact us outside of business hours, we will reply on the next business day.

Store Location

LAB Miami Beach
Miami Beach, Florida, USA
(Ocean Drive district – physical store location)

Please note: not all online inventory is available in the physical store.

How We Can Help

You can contact us for:

Order status & tracking
Shipping questions
Returns or exchanges
Product information
Support with fragrances, apparel, magnets, and gifts
Issues with checkout or payments
General store inquiries

We’re always glad to assist.

Response Time

We do our best to reply within 24–48 business hours.
During busy seasons, response times may be slightly longer, but we will get back to you as quickly as possible.

Social Media

Instagram, TikTok, Facebook
@labmiamibeach

Customer Experience Commitment

At LAB Miami Beach, customer satisfaction is our top priority.
If you ever have a problem with an order, a product, or the shopping experience, reach out — we’ll take care of it